Tickets and the Attend button

Good to know. Paid tickets are described in their own page and are switched off today. This page is about free attendance.

Open or ticketed

In the event's editor, the Attendance card has two choices:

• Open: No ticket needed. A signed-in reader presses Attend and is recorded as coming.
• Ticketed: Readers get a ticket from the page. They get a ticket for a venue, with a place and a code.

You need a start on the venue before you can choose, because tickets are made on the venue. You can switch between the two later; tickets already made are kept.

What the reader sees

One button, Attend, on every event. When something is missing, it says what: Sign in to attend, Verify your email to attend, Subscribe to attend or Upgrade to attend.

• On an open event, Attend records them at once. They take no place, never wait in a queue and need no approval. The page then says You're attending, with Stop attending to undo it. Their email says they are attending and asks for no code. Nothing is sent when they stop.
• On a ticketed event they get a free ticket: You're in, with a code to Show this code at the door. Cancel my ticket gives the place back.
• When the venue is full the button becomes Join the waitlist. The first in line gets the place and an email as soon as one is free. Leave the waitlist is there.
• With Approve each request on, a request reads Waiting for approval and takes no place until you approve it from the attendee list. The reader is emailed either way.

Last places are never given to two people at once.

Who can attend

On a ticketed event, Who can attend limits a ticket to anyone, subscribers or a minimum paid level. Capacity limits the number of places; leave it empty for no limit. Readers can also choose Show me among the attendees, and Show attendees controls whether their faces appear on the page. The number of attendees is always shown.

What they receive

Each ticket sends an email (confirmed, waitlisted, moved up, changed, cancelled) with a calendar invite. A reminder the day before and a thank-you afterwards are turned on the first time registration opens; they are automations you can edit or turn off in the Studio. Readers find their upcoming tickets in My tickets.

What is not available yet

• Passing a ticket to someone else is coded on the server, but its screen is not finished, so it is not described here.
• Several tickets in one order and add-ons are not built.