Upgrading your subscription

If you already pay for a publication and a piece is kept for a higher plan than yours, you can move up without subscribing a second time. You always keep one subscription to a publication: the upgrade changes it.

Where you find it

Where the text stops, the card offers Upgrade to the higher plan's name (for a part of a piece you can read, Upgrade to read the rest), next to Buy this article for its price. When the publication has no higher plan that opens the piece, you only see Buy this article.

Only a subscription in good standing can be upgraded. During a free trial, or while a failed payment is waiting to be fixed, the button is not offered.

What you pay

Press Upgrade to the plan. A side window says that your subscription moves from your current plan to the new one, and shows the amount charged now: the difference for the rest of your current period, worked out by the payment service. Press Upgrade and pay now. The card you already have on file is charged at once, and you get access as soon as the payment goes through.

If your bank asks you to confirm, its own page opens, and only then. A card that is refused leaves you with a message, Your card was refused, so your tier has not changed.: your plan, and what you pay, stay as they were.

If the payment never completes

Your plan only changes when the payment succeeds. If it is left unconfirmed, the change is dropped after about a day. Nothing is charged and nothing changes, and we email you Your upgrade on the publication's name didn't go through, with a See the plans button, so you can try again whenever you like.

Good to know

• Seats of a group subscription are not upgraded by their members.
• Once your new plan is in place, the plan you left is closed, so you are never subscribed to both.